SHIPPING & TERMS

SHIPPING

WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS

PLEASE ALLOW 14 BUSINESS DAYS FOR ORDERS TO BE PROCESSED PRIOR TO DISPATCH. ALL LOCAL ORDERS ARE SHIPPED VIA USPS

FREE SHIPPING ON ORDERS WITHIN THE UNITED STATES

HOW DO I TRACK MY PACKAGE ONLINE?

UPON SHIPMENT YOU WILL RECEIVE A CONFIRMATION E-MAIL WITH TRACKING DETAILS

TAXES

ORDER TOTALS DO NOT INCLUDE TAXES OR DUTIES. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE

SERVICE DELAYS

ANTI EDEN IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES SUCH AS SEVERE WEATHER OR NATURAL DISASTERS. SIMILARLY, WE ARE NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES RELATED TO THE COURIER ITSELF, SUCH AS CLEARANCE DELAYS

INTERNATIONAL DELIVERIES ARE CURRENTLY EXPERIENCING DELAYS IN ALL DESTINATIONS DUE TO LIMITED AIRLINE CAPACITY AND GOVERNMENT RESTRICTIONS AS A RESULT OF COVID-19. FOR UPDATES ON YOUR DESTINATION PLEASE VISIT *CORONAVIRUS | INTERNATIONAL UPDATES*

RETURNS

WE ACCEPT RETURNS FOR ANY REASON, INCLUDING CHANGE OF MIND. RETURN REQUESTS MUST BE EMAILED WITHIN 15 DAYS OF DELIVERY. PLEASE CONTACT INFO@ANTIEDEN.COM TO AUTHORIZE YOUR RETURN PRIOR TO SHIPPING. RETURNS MUST BE SHIPPED WITHIN 7 DAYS OF AUTHORIZATION.

RETURN REQUEST MADE LATER THAN 15 DAYS AFTER ORDER DELIVERY, CUSTOMERS WILL NEED TO USE THEIR OWN SHIPPING METHOD RETURN (NO LABEL WILL BE PROVIDED) AND WILL ONLY BE ELIGIBLE FOR STORE CREDIT.

PLEASE NOTE, THE RETURN MUST BE UNWORN IN PERFECT CONDITION WITH ORIGINAL TAGS ATTACHED AND SHIPPED INSIDE ORIGINAL PACKAGING.

PLEASE ENSURE RETURNS ARE REGISTERED WITH A TRACKING NUMBER. WE RESERVE THE RIGHT TO REFUSE A RETURN IF THE MERCHANDISE DOES NOT MEET THE STANDARDS ABOVE

PLEASE NOTE, DISCOUNTED SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN NOR REFUND.

RETURN-TO-SENDER PARCELS

ANY DELIVERY RETURNED TO SENDER DUE TO NON-COLLECTION, REFUSAL OR AN INCORRECT ADDRESS ENTERED, WILL HAVE SHIPPING FEES DEDUCTED FROM THE REFUND AMOUNT

EXCHANGE

WE ACCEPT EXCHANGES FOR OTHER SIZES AND COLORS (IF AVAILABLE) OR FOR STORE CREDIT UP TO 30 DAYS AFTER RECEIVING THE THE PRODUCT.

CANCELLATION

REQUESTS TO CANCEL AN ORDER MUST BE MADE VIA EMAIL WITHIN 24 HOURS OF CHECKOUT AND MAY ONLY BE ACCEPTED AT ANTI EDEN’S DISCRETION. PAYPAL, AFTERPAY OR SHOPIFY FEES WILL NOT BE REFUNDED IN THE CASE OF ORDER CANCELLATION

PRE-ORDERS

PRE-ORDER SHIPMENT DATES ARE ESTIMATIONS AND ARE SUBJECT TO CHANGE. IF SEVERAL ITEMS ARE ORDERED TOGETHER, ITEMS WILL SHIP WHEN TOGETHER WHEN LAST ITEM IS AVAILABLE

PAYMENTS

ALL TRANSFERS CONDUCTED THROUGH ANTI EDEN ARE HANDLED AND TRANSACTED THROUGH THIRD PARTY DEDICATED GATEWAYS TO GUARANTEE YOUR PROTECTION. CARD INFORMATION IS NOT STORED AND ALL CARD INFORMATION IS HANDLED OVER SSL ENCRYPTION

PLEASE READ THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE

ANTI EDEN RESERVES THE RIGHT TO AMEND ANY INFORMATION, INCLUDING BUT NOT LIMITED TO PRICES, TECHNICAL SPECIFICATIONS, TERMS OF PURCHASE AND PRODUCT OFFERINGS WITHOUT PRIOR NOTICE. IN THE EVENT THAT A PRODUCT IS SOLD OUT, ANTI EDEN HAS THE RIGHT TO CANCEL THE ORDER AND REFUND ANY AMOUNT PAID. ANTI EDEN SHALL ALSO NOTIFY THE CUSTOMER OF EQUIVALENT REPLACEMENT PRODUCTS IF AVAILABLE

ALL ENQUIRIES INFO@ANTIEDEN.COM